Everything we sell is guaranteed by the manufacturer and everything we ship is insured thru the carrier. You should make every attempt to return defective merchandise directly to the manufacturer. We will be happy to provide you with any manufacturers contact information if you need it. We are sorry, we cannot accept any returned merchandise that is defective from the manufacturer or damaged by the carrier. We will however, take back and/or replace merchandise that we shipped wrong (our mistake) with no additional cost to you.

Merchandise that is returned to us (your fault) must be pre-arranged; our drivers are not authorized to pick up any merchandise unless they have a Return Authorization Number issued by us. All merchandise returned is subject to a 15% restocking fee. All returned merchandise must be returned, unopened within 10 days of invoice date. We are sorry, we cannot accept returned products that have been used. Please email us for a return authorization number.
Feel free to email us with any questions you may have.